| Monitor Wolf was developed to monitor the status and measure the 
                response and performance of any website:
 
 Most 
                websites are controlled  by a Web Hosting Company or 
                Internet Service Provider (ISP). The fact is that most  
                companies never bother to notify you when your web site is 
                responding slowly or failing completely to respond. If your 
                website is down or slow that can quickly cost you revenue and a 
                loss of valuable visitors. Most Web Hosting companies "claim" a  
                99% or better "Up-Time", but many do not deliver and often respond slowly to browser 
            requests several times each day. Poor performance from a company 
            that is hosting your web site ultimately will reflect on you, which 
            inevitably will lead to a loss of visitors and income if you have an 
            internet based business. Unfortunately most website owners are 
            completely unaware of problems that often occur daily with their 
            websites. This makes Monitor a very valuable tool in measuring the 
            performance and response of any website URL.
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                PING monitoring using "Active Ping" 
                Technology" to measure website performanceDNS monitoring to verify IP address 
                resolution.HTTP monitoring to insure your website is 
                visible to the public. |  | 
          
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            | Monitor Wolf Usage 
                Instructions : 
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            |  Active Ping Technology : When a website address is pinged the Web Host 
                    Internet Provider (IP) sends a response code. Monitor Wolf 
                    will actively ping the IP address and automatically 
                    interpret and measure the response, analyze the results, and 
                    plot response trends over time so you can track the 
                    performance of the website.
                    Ping response is analyzed instantaneously. All 
                results are compared and analyzed as they occur so you can 
                    monitor 
                    the website response in "real time". If a ping is 
                not responded to on the first try, Monitor Wolf will try again 
                to verify the ping failure. "Pinging" an address is the only 
                truly accurate way to measure a websites response. The ping 
                response is the same type of response a visitor would receive 
                from a web browser request, so Monitor Wolf measures it and 
                interprets it automatically for you. This data is then used over 
                time to determine the overall performance of a website. It is 
                recommended that a website be monitored for at least 30 days and 
                1000+ ping responses before coming to a conclusion on a websites 
                overall performance. Measuring  a websites performance 
                and comparing it to other Web Hosting company websites 
                is often a good way of  making a determination if you might 
                want to consider a change to a different provider.
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            | Adding a website :
 Monitor Wolf was designed to be easy and  
                    intuitive to use. Although the application performs some 
                    very complicated processes, it is all performed in the 
                    background and the results displayed for you in an easy to 
                    read and understandable manner.
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                    |  | Adding a site to monitor 
                      : 
  Click on the NET toolbar button  to add a website URL address 
                  to monitor . Select the Site Data tab and enter the 
                  information below :
 
                        Site Name  -  ( this 
                        can be any name that you choose to identify the website 
                        you are monitoring )Site URL   -  ( 
                        the actual URL address for the website to be monitored 
                        entered for example as  
                www.mywebsite.com)Query Time - ( how often in 
                        minutes to ping the URL address)Test DNS - 
                    Checks the DNS and 
                        lets you know if the domain name is resolving correctly 
                        to the servers IP address. If the DNS fails nobody will 
                        find your website.Test HTTP 
                        - 
                    Checks the actual HTML code on the homepage 
                        to verify that it's visible to browser requests. If the 
                        code is not visible to the internet then your website 
                        cannot be accessed.
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            | Configuring Monitor Wolf for failure notification: 
 
              
                |  | Click on the Notification tab 
 Alarm Notification Option : enable if you want to have an 
                  alarm wav audio file played when a monitored site fails to 
                  respond.
 Click the wav button to select any wav file (audio 
                  file) on your computer.
 Click the Test button to test the wav file selected.
 
 Email Notification Option : enable if you want to be 
                  notified by email when a monitored site fails to respond. A 
                  notification may be sent to any email address.
 Email address of recipient - enter the email address 
                  where the message will be sent.
 Name of recipient - enter the name of the recipient
 Subject line of email message - enter the subject line 
                  that you want displayed for the email message.
 Email message (body) to send - enter the actual 
                  message that you want to send (the date and time of    failure will automatically be added to the message.
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            NOTE : Warning messages:If you are using Outlook or Outlook Express as your default email 
            client, you may see a warning message whenever Monitor Wolf tries to 
            send email from your computer. You can suppress the warning messages 
            by following the instructions below:
 for Outlook Express :
 1) Select Tools->Options
 2) Click on the "Security" tab
 3) UNCHECK the option that says "Warn me when other 
            applications try to send mail as me"
 for Outlook :
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                |  | IP  Lookup Utility :
 A tool to help you lookup the IP address for the web site 
            being monitored.
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                |  | Checking your internet connection: ( recommended ) Monitor Wolf uses a "Base response time" from a 
            "Control web site" to use as a scale to measure if your internet 
            connection is performing adequately before testing the web sites you 
            are monitoring. We recommend using a web site address that responds 
            consistently like Yahoo or Google as the "Control". The Base 
            response time will be tested at specified intervals to insure that 
            your response results for any monitored sites are accurate and 
            unskewed by a poor internet connection. If the Base response time of 
            the Control site deviates from the average response time by more 
            than the specified amount, all web site monitoring will be 
            temporarily postponed until the connection returns to normal. The 
            average response time for the Control site is calculated in the 
            first 15 seconds after starting the program for a monitoring 
            session.
 
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            | Set Control Web Site : The web site to use 
            as the "control" response to check if your internet connection is 
            responding normally. We recommend using a stable site like Yahoo or 
            Google. Test Site Button : If you change the control web site the 
            Test Site button must be selected to test the site response before 
            the change can be accepted.
 Test response of control web site value : A value (in 
            minutes) that determines how often Monitor Wolf will check your 
            internet connection .
 Temporarily stop monitoring all sites value : A value 
            (percentage) that determines the magnitude of the deviation in 
            response from the "control web site" that is allowed before 
            monitoring is suspended. Example - If your deviation percentage is 
            100 and the "control web site" response was 50 ms when tested, then 
            monitoring will be suspended if the "control web site" response 
            increases to 100 ms.
 
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                |  | Checking WHOIS information for a website: 
                Click on the WHOIS toolbar button
  Monitor Wolf incorporates a WHOIS processor to allow you to 
                check the ownership information for most websites. The Domain 
                Name Server (DNS) addresses associated with the website 
                displayed in the WHOIS results can also be entered into Monitor 
                Wolf.
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            | Website Overall Performance (WOP) : The results for each website being monitored can be displayed by 
                clicking on the website in the list of monitored sites. All 
                performance results are analyzed, updated and displayed in the 
                Results window after each Ping in "real time". The Website 
                Overall Performance (WOP)  is displayed in the top 
                right corner of the results window under the "performance" 
                heading. The WOP result is determined using three important 
                response parameters - Ave response time , slow response 
                percentage, and Up-time percentage. The 3 parameters are weighed 
                equally in the final WOP calculation. A perfect website 
                performance would yield a final WOP value of 100.
 
 
  WOP ranges : 
 90 - 100    Excellent performance
 80 - 89      Good performance
 70 - 79      Average performance
 60 - 69      Poor performance
 0 - 59       Unacceptable performance
 
 NOTE: The confidence in the WOP rating is 
                indicated by the color of the WOP that is displayed. A 
                green 
                WOP rating indicates high confidence, a
                yellow WOP 
                rating moderate, while a red 
                WOP rating indicates 
                poor confidence. The WOP confidence is based on the 
                total result count and time range for the monitored 
                website. A green WOP rating 
                requires at least 1000 results over a 30 day monitoring period. 
                So when you see a green WOP 
                rating displayed you can be confident in the final website 
                overall performance result.
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            | Monitoring Duration vs. Response Graph : All results are displayed in the Response graph at the bottom of 
                the Monitor Wolf window. The graph is updated in "real time" as 
                each result is received. The graph is useful to illustrate 
                response trends. A slow response is easily distinguishable 
                as a peak in the graph. An occasional slow response (peak) is 
                normal and insignificant, but a response graph with a 
                substantial amount of peaks is an indicator of a website that 
                has a tendency to respond slowly to browser requests which can 
                be a concern for losing visitors. A graph with extended peaks 
                indicates periods of slow response... a major problem! 
                Generally you want to see a fairly flat response graph that's 
                below 50 ms.
 
 
  Example of erratic response results from a monitored web site :  
                This site will often respond slowly to browser requests. 
 
  Example of Good response data : This site will respond quickly 
                and consistently to browser requests. | 
          
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            | Recommendations : Monitor Wolf's measurements and calculations are 
                extremely accurate and it's an excellent tool for analyzing a 
                websites performance. However, any analytical tool requires 
                sufficient data to be able to converge to a "good" conclusion. 
                "Sufficient data" requires at least 1000 response results 
                compiled over a minimum of 30 days. This will allow for a high 
                confidence rating in the final performance result. We also 
                recommend that several websites be monitored to allow for 
                comparisons before making a decision on whether a particular 
                website/web hosting company is providing fast, reliable service.
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